What We Collect and Why It Matters
We collect information in three main situations: when you register an account, when you make a deposit or withdrawal, and when you contact our support team. Registration data includes your name, email address and mobile number — the minimum we need to verify your account. When
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you deposit via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier so we can match your payment to your account. We do not store your full e-wallet PIN or password at any point. Session data — your device type, browser, and IP
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address — is logged automatically each time you access the platform. This helps us detect unusual login activity and flag potential account security issues before they affect you. We may share transaction data with the relevant payment processor — such as the DANA or OVO network
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— to complete a transfer, but only to the extent required for that transfer to clear. We do not sell your personal data to third parties for marketing purposes. Data retention follows what local law and our operational requirements demand; when an account is closed, we
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retain only what we are legally required to keep. Availability of our services depends on local law and is accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.